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We don’t just hand off code. We provide the processes, SLAs, and dedicated teams to ensure ongoing success.

Support Challenges

Why many solutions degrade post-launch:

No SLA Guarantees

Uncertain response times cause user frustration.

Reactive Only

Issues get fixed only after they impact users.

Lack of Expertise

In-house teams might lack niche skills for complex bugs.

Why Our Delivery & Support?

Dedicated processes and people to keep everything running—no surprises.

Dedicated Teams

Named engineers and account managers for single-point accountability.

Proactive Monitoring

Real-time alerts and automated remediation to prevent downtime.

SLA-backed

Guaranteed response and resolution times you can plan around.

Continuous Improvements

Regular reviews, performance tuning, and feature updates.

Our Support Offerings

Translate with Lens

Round-the-clock incident response, patching, and performance checks.

Regular enhancements, capacity planning, and auto-scaling configurations.

A named group of experts who know your stack inside out.

Support Outcomes

Metrics proving our delivery & support excellence

99.9%

Service Uptime

50%

Issue Reduction

40%

Faster Resolution Time

65%

Cost Savings

Our Technology Stack

Python

Python

AI/ML, automation, data pipelines
R Language

R

Statistics, analytics, visualization
C++

C++

High-performance computing
Java Scala

Java / Scala

Big data & enterprise software
aws

AWS (SageMaker, Lambda, S3, EC2)

Scalable AI/ML deployments.
googlecloud

Google Cloud (Vertex AI, BigQuery, Cloud Functions)

AI & data processing.
Azure ML

Azure ML

Enterprise AI/ML workloads.
Docker / Kubernetes

Docker / Kubernetes

Containerization and orchestration for scalable AI workloads.
Hand Over Your Delivery & Support

Let Zlendo’s team ensure your software runs flawlessly.

Engage Support